Switching business broadband is simpler than most businesses expect — and significantly easier than it was even three years ago. The introduction of One Touch Switching in 2023 means most Wolverhampton businesses can move to a better provider with a single request, with your existing connection staying active until the new one is live.
WolverhamptonFibre manages the entire switching process for Wolverhampton businesses at no cost. From identifying your best option through to switch completion and post-switch support, we handle it. Here is what the process looks like.
With One Touch Switching, your existing connection stays active until the new one is confirmed live. Most businesses experience under 30 minutes of total downtime. We schedule switches to minimise disruption.
Yes. Phone numbers transfer via number portability regardless of provider. If switching to VoIP from ISDN, we handle the port as part of the switch. Your existing number stays.
You may face an early termination fee from your current provider. We check your contract end date and factor this into our recommendation. Sometimes the savings from switching immediately exceed the exit fee.
If switching to FTTP, a new ONT and router are required — typically supplied by the new ISP as part of the package. If switching between broadband providers on the same network, equipment may transfer over.
FTTP installations take 5-20 working days from order. The actual switch (existing to new) typically takes under 30 minutes using One Touch Switching. We manage the whole process including scheduling the installation slot.
With One Touch Switching, your existing broadband stays active until the new connection is confirmed working. Most Wolverhampton businesses experience under 30 minutes of downtime during the actual switchover.
One Touch Switching (OTS) is the UK industry standard for broadband switching introduced in 2023. It allows businesses to switch provider with a single request — the new provider manages the process and notifies the current provider. No need to contact your existing provider separately.
Yes — phone numbers transfer via number portability. If you are switching from a traditional ISDN phone system to VoIP at the same time, we manage the number porting as part of the overall switch process.
WolverhamptonFibre charges nothing for our switching service. Your new provider may charge an installation fee (many offer free installation). Your current provider may charge an early termination fee if you switch before your contract end date.
If your current provider gives you a static IP and your applications depend on it, we ensure the new provider also includes a static IP. This needs to be managed carefully — speak to us before switching if you have IP-dependent services.
Call 01902 283 891 or use our free comparison tool. We check all available networks at your exact WV address simultaneously and give you an independent recommendation based on your requirements and budget — not on which provider pays the highest commission.
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