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Phone System Comparison

Considering 3CX Phone System?

3CX is an IP PBX software platform available as hosted or self-hosted for business communications. Before signing or renewing, compare the system, contract structure, total cost and alternatives available to your business.

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Wolverhampton Fibre is independent and is not affiliated with 3CX Phone System unless expressly stated.

What is 3CX?

3CX is a software-based IP PBX that can be deployed in the cloud (hosted by a partner), on your own server, or on-premise hardware. It offers standard business phone features alongside video conferencing and messaging. 3CX uses a concurrent-call licensing model and annual licence renewals.

Who is it designed for?

Businesses with in-house IT capability who want more control over their phone system, or businesses whose IT partner recommends it. 3CX suits SMEs and larger organisations looking for a flexible, feature-rich platform without per-user monthly costs.

Key features

  • Software-based IP PBX
  • Hosted or self-hosted
  • Desktop and mobile apps
  • Video conferencing
  • Call queues and IVR
  • Call recording
  • CRM integrations
  • Annual concurrent-call licensing

Contract & commitment

3CX currently uses annual licence renewals based on concurrent calls (simultaneous active calls), rather than per-user monthly licences. This can be cost-effective for businesses with predictable call volumes. Factor in hosting costs, partner implementation fees and any hardware if deploying desk phones.

Compare total commitment: Monthly licence × contract months + handsets + setup = total cost. Always compare like-for-like before signing.

Number porting

3CX supports standard SIP number porting. Your existing numbers can be ported to a SIP trunk provider and connected to 3CX. Confirm porting details with your chosen SIP trunk provider before cancelling existing services.

Don’t choose on brand alone.

Check which systems, features and connectivity options work best for your Wolverhampton business before committing to a long-term agreement.

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Compare before you commit.

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